Privacy Policy

1. Introduction

PutHouse, Inc. ("PutHouse," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information we collect

We collect information that you provide directly to us, including:

Account registration information (name, email address)
Brokerage API credentials (encrypted and stored securely)
Trading preferences and strategy configurations
Communication records when you contact our support team

We also automatically collect certain information when you use our services:

Device information and IP address
Browser type and operating system
Usage data and platform interactions
Log files and error reports

3. How we use your information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and execute trading strategies
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

4. Information sharing and disclosure

We do not sell, trade, or rent your personal information to third parties. We share your information with third-party service providers who assist us in operating our platform. For a complete list of our service providers and how they process your data, see our Disclosures.

We may also share your information in the following circumstances:

When required by law, subpoena, or legal process
To protect our rights, safety, or property
In connection with a merger, acquisition, or sale of assets (with notice to users)
With your explicit consent

5. Data security

We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest, secure storage of API credentials, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data retention

We retain your personal information for as long as your account is active or as needed to provide our services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your rights (CCPA/GDPR)

Depending on your jurisdiction, you may have the following rights:

Access — Request a copy of your personal information
Correction — Request correction of inaccurate information
Deletion — Request deletion of your personal information
Portability — Request your data in a portable format
Opt-out — Opt out of marketing communications
Non-discrimination — We will not discriminate against you for exercising your rights

To exercise these rights, please contact us at hello@puthouse.com. We will respond within the timeframe required by applicable law.

8. Cookies and tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can configure your browser to refuse cookies, but this may limit your ability to use certain features.

9. Children's privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International data transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place in accordance with applicable law.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at hello@puthouse.com.